Kelly Photo Frame

Shipping & Delivery Information

At Leather Gallery, we aim to deliver your furniture and décor items to your doorstep as efficiently and safely as possible. Please review our shipping and delivery guidelines below:

Nationwide Delivery

LeatherGallery.co.za is an online retailer offering delivery across South Africa. We provide a door-to-door service, which means deliveries are made to the address specified in your order. If the intended recipient is not available, the order may be handed over to a trusted person at that address — such as a security guard, staff member, or receptionist.

Delivery timeframes depend on the items you purchase:

• 5 - 7 Working Days for non-furniture orders (e.g smalls, rugs, and décor)
• 7 - 14 Working Days for furniture orders.
• 7 - 14 Working Days for a combination of furniture and non-furniture orders

White-Glove Delivery

For selected furniture items, we offer a white-glove service, where our team handles delivery, unpacking, assembly and placement of your items in the room of your choice, ensuring a seamless experience from our door to yours.  

Please Note:

We do not offer in-store collection and cannot deliver to P.O. boxes, farms, or rural areas at this time.

Important Delivery Requirements

• A valid telephone mobile number is required when placing your order. This helps our delivery team contact you if needed.
• All goods in transit are fully insured for your peace of mind.

Shipping Costs

• Shipping fees are calculated at checkout based on your delivery location.
• Leather Gallery reserves the right to update shipping costs at any time.
  

Returns & Refunds

You must contact us within 2 working days of receiving your order to request a refund or initiate a return.

Online purchases may be returned within 7 days of delivery if you are dissatisfied with your order, including if the item is defective, incorrect, faulty, or missing.

Shipping and handling charges are non-refundable, unless the item is received damaged, incorrect, faulty, or missing.

For in-store purchases, the 7-day online return policy does not apply. Any defective or incorrect in-store items will be assessed through a warranty process in line with the Consumer Protection Act.

Choose Peach Payments for these payment options:

• Credit and Debit Cards, Pay by Bank, Mobicred, American Express, Apple Pay, M-Pesa, Masterpass, Payflex - Buy Now, Pay Later

Choose PayFast for these payment options:

• Credit and Debit Cards, Instant EFT, Mobicred, American Express, Apple Pay, Samsung Pay, Capitec Pay, RCS, Mukuru, Samsung Pay, SCode, MoreTyme – Buy Now, Pay Later